Terms of Service
The Archive of Our Own (AO3) is a home for fanworks, including fanfiction based on books, movies, TV, comics, other media, and real-person fiction (RPF).
What We Believe
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Our goal is maximum inclusiveness of fanwork content.
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AO3 is run by the Organization for Transformative Works (OTW). We are committed to defending fanworks against legal challenges. We have legal resources and alliances on which we can draw. However, that is not a guarantee that the OTW can or will fight each battle. The OTW Board will take into account a variety of factors, both legal and otherwise, when responding to a legal challenge. More information is available on the OTW site.
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We do not sell any data that you post on, submit to, or share on OTW sites (archiveofourown.org, fanlore.org, and transformativeworks.org), and we do not include or accept paid advertisements from third parties.
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We strive to make our Terms of Service (TOS) readable. We have provided explanations for the more unusual legal terms, and answers to common questions are available in the TOS FAQ.
I. General Principles
I.A. General terms
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Agreement: AO3 hosts and shares content created by fans, for fans. Our Content Policy and Privacy Policy are part of these Terms of Service (TOS). By submitting a work; bookmark; comment; tag; link; text, image, audio, or video file; username; fannish next-of-kin; Personal Information (such as an email address); or any other form of content ("Content") to the Archive of Our Own service (hereinafter "Service", "AO3", or "Archive"), or by creating an account and/or accessing Content on AO3, you affirm, confirm, and state that you comply with and assent to the TOS.
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Entirety of agreement: These Terms of Service constitute the entire agreement between you and the Organization for Transformative Works (OTW) and govern your use of AO3. They replace all prior agreements between you and the OTW concerning your use of AO3. They do not govern your use of any other OTW sites and/or projects, all of which are covered under separate agreements.
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Jurisdiction: The AO3 TOS, the relationship between you and the OTW, and all disputes arising out of or related to them shall be governed by the laws of the United States and specifically the State of New York, without regard to any conflict-of-law provisions. You and the OTW agree to submit to the personal and exclusive jurisdiction of the courts located within New York County (Manhattan), New York, and to waive any objection to the laying of venue there.
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Non-severability: The OTW's failure to enforce any part of the TOS will not waive the OTW's ability to enforce it. Any waiver with regard to a specific instance shall not constitute a waiver of any other breaches of the TOS, even with regard to the same user. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, you agree that the court should give effect to the party's intentions as reflected in the provision, and that all other provisions of the TOS remain in full force and effect.
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Limitation on claims: You agree that, regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to any use of AO3 or its TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred.
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No assignment: These TOS are personal to you. You may not assign or transfer your rights or obligations under these TOS to any other person or entity, and any attempted assignment or transfer is void.
I.B. Updates to the Terms of Service
You can learn about changes to the TOS by visiting AO3. The TOS, including the Content Policy and Privacy Policy, may be modified at any time through the following process: Proposed changes will first be prominently disclosed on AO3 for a public comment period lasting at least two weeks. After the end of the comment period, proposed changes will be voted on by the OTW Board. If the OTW Board votes in favor, the changes will become effective when posted to the relevant Terms page(s). This is the only means by which the TOS may be altered. The TOS cannot be changed by emails or other communications with you.
I.C. Potential problems with AO3
The OTW provides services, including AO3, on an "as is" and "as available" basis. The OTW does not warrant (that is, does not make a legally binding promise) that our services will meet your requirements; that our services will be uninterrupted, timely, secure, or error-free; or that the results you get from using our services will be accurate, reliable, or satisfactory to you.
If we learn of a breach which compromises the security or confidentiality of the Personal Information of AO3 users, we will notify affected users and relevant supervisory authorities as required by law as soon as practicable.
Any material you access through AO3 in any way is at your own risk. You will be solely responsible for any damage or loss of data that results from accessing any such material.
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The OTW expressly disclaims all warranties of any kind, whether express or implied, including (but not limited to) the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The TOS govern your use of AO3, and therefore no communication from anyone associated with the OTW will create any warranty that isn't expressly stated in the TOS.
You expressly agree that, to the maximum extent permitted by law, the OTW shall not be liable to you for any damages of any kind (even if the OTW has been advised of the possibility of such damages) resulting from AO3, including but not limited to your use of or inability to use AO3; unauthorized access to or changes in Content or information you submit; and the actions and statements of third parties who use AO3.
You agree that the OTW shall not be liable to you or any third party for any limitations on, or termination of, your access to AO3. The OTW may change, put on hiatus, restrict or prohibit access to, or end AO3 or parts of its services at any time.
You agree that the OTW shall not be liable to you for any claim arising out of Content you make available, your connection to AO3, your use of AO3 or its TOS, or your violation of anyone else's rights. In other words, the OTW is not liable to you for allowing you to post, access, or download Content, or use or interact with AO3. The OTW does not assume whatever legal risks you face by posting, accessing, or doing other things with Content.
AO3 is not intended to be used as a personal storage or file recovery service. You are solely responsible for backing up any Content that you submit to AO3. The OTW will not be liable for any lost or unrecoverable Content.
I.D. Content you access when using AO3
The OTW or users of its services may provide links to or content via sites that are owned or controlled by third parties, and may use such sites (including those identified here) to communicate information about the OTW and its sites. If you follow links away from AO3, you should review those sites' terms and privacy policies, which may differ from AO3's. The OTW has no control over any third-party sites or their terms of use or privacy policies, and you agree that the OTW is not responsible for and does not endorse their content, terms, or availability.
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Some of the Content displayed on or accessible via AO3 is not hosted on AO3 or by the OTW. Such content can include text, image, audio, or video files embedded from and/or hosted by third-party sites ("User-Embedded Content"). If you access a page that includes User-Embedded Content, the embedded file may share data with the hosted site as if you were on or at the hosted site. Although User-Embedded Content must comply with our Content Policy, it is not otherwise governed by these Terms of Service (including the AO3 Privacy Policy), and is instead governed by the terms of use or privacy policy of the service that hosts it. We reserve the right to provide an indicator to users that User-Embedded Content is present on or visible via your Content.
You understand that the OTW does not prescreen Content or review it for purposes of compliance with the TOS. This includes (but is not limited to) a work's text, graphics, tags, comments, or any other material. Content, including User-Embedded Content, is the sole responsibility of the submitter. You understand that using AO3 may expose you to material that is offensive, atrocious, immoral, obscene, triggering, blasphemous, bigoted, erroneous, or objectionable in other ways.
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You recognize that the OTW does not endorse Content on AO3 in any way, except when such material appears as an official statement of the OTW. No members, volunteers, administrators, officers, or directors of the OTW are acting in an official capacity when they post fanworks, commentary, or other Content of the type generally provided by site users.
The OTW is not liable to you for any Content to which you are exposed on or because of AO3.
I.E. What we do with Content
The OTW does not claim any copyright in or ownership of your Content. We repeat: we do not own your Content. Nothing in this agreement changes that in any way. However, running AO3 requires us to make copies, and backup copies, on servers that may be located anywhere around the world.
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You agree that we can make those copies and show your Content to other people. Specifically, by submitting Content, you grant the OTW a worldwide, royalty-free, nonexclusive license to make your Content available. "Making available" includes distributing, reproducing, performing, displaying, compiling, and modifying or adapting. Modifying or adapting here refers strictly to how your work is displayed, not how it is written, drawn, or otherwise created. User-provided tags may be modified or organized, which is a process we call tag wrangling.
Subject to the next paragraph of this policy, this license exists only for as long as you choose to continue to include such Content on AO3. It will terminate within a reasonable time after you remove (or the OTW removes) such Content from AO3. We will always strive to make your Content unavailable to users as soon as possible should you choose to delete it. However, if the Content is not attached to an account you control, you may be unable to delete that Content. Although removed Content will not be publicly available through AO3, we may retain backup copies for longer periods for legal and disaster recovery purposes. These copies may be accessible to AO3 and OTW administrators. If you delete Content from AO3 or edit Content in a manner that overwrites Content that you had previously submitted, we cannot restore it at your request.
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You may provide Content to a part of AO3 that you do not completely control. For example, you may decide to Orphan a work; participate in a Challenge; comment on someone else's work; or comment on an official AO3 or OTW post, which may be subject to moderation. Where this is the case, by submitting Content to those parts of AO3, you agree to the rules for removing and retaining such Content on those parts of AO3.
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Some of the Content hosted on AO3 is imported via Open Doors. Open Doors' agreement with each collection's archivist is separate from AO3's TOS. If a work has been imported via Open Doors and its creator requests that the work be removed from AO3, we will remove it. If an archivist chooses to remove their imported collection, any imported works that have been claimed or Orphaned by their creators will remain on AO3.
You acknowledge and agree that the OTW may preserve Content and may disclose Content if required to do so by law or in the good-faith belief that such preservation or disclosure is reasonably necessary to comply with legal processes; enforce the TOS; respond to claims that any Content violates the rights of third parties; or protect the rights, property, or personal safety of the OTW, users of the OTW's services, or the public. Refer to the Privacy Policy for details about when we may preserve and/or disclose your Personal Information.
I.F. What you can't do
You agree not to use AO3 (as well as the email addresses and URLs of OTW sites):
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to make available any Content that violates the Content Policy;
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to impersonate any person or entity (including, but not limited to, an AO3 or OTW representative or volunteer, or an AO3 function), or to falsely state or otherwise misrepresent your affiliation with a person or entity;
to forge or otherwise manipulate identifiers (such as email headers or other information intended to route or authenticate Content) in order to disguise the origin of any Content transmitted to or through any OTW sites, servers, networks, or services;
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to make available any Content that a court has ruled constitutes infringement of a copyright, patent, trademark, or trade secret; or that violates any other rights of a third party (as consistent with the OTW's position on fanwork legality);
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to conduct any commercial activity, whether for direct or indirect commercial advantage, including (without limitation) making available any advertising, spam, or other solicitation, or scraping Content in order to commercialize it;
to make available any material that contains software viruses or other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer, hardware, or telecommunications equipment;
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to interfere with or disrupt AO3, any OTW-hosted Content, or any services, sites, servers, or networks connected to OTW sites;
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to create an account if you are an Age-Barred Individual;
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to create an account if you are a resident or national of any country with which the U.S. has prohibited transactions by mandating a comprehensive trade embargo, as detailed by the Office of Foreign Assets Control; or
to break any law that applies to you, including any rules or regulations having the force of law. As a general rule, AO3 follows U.S. law. Each user is responsible for knowing the laws of their own country.
I.G. Registration and email addresses
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As part of your registration, you agree to provide an accurate and current email address and to update the address as necessary. If your email address is inaccurate or not current, we may suspend your account.
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By registering or otherwise using an email address in connection with AO3, you assert that the email address is yours and that we may lawfully communicate with you as otherwise provided in the TOS.
I.H. Age Policy
AO3 does not knowingly solicit or collect information from Age-Barred Individuals. Age-Barred Individuals are:
- individuals under the age of thirteen (13), and
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individuals under the age of sixteen (16) who are not old enough, in their country of residence or citizenship, to consent to the processing of personal data. This includes individuals under the age of sixteen (16) who are residents or citizens of:
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a European Union country where the processing of Special Categories of Personal Data from children of that age requires the consent of a parent or legal guardian, or
- any country (including a European Economic Area country) which does not allow the processing of personal data from children of that age without written permission from a parent or legal guardian.
Age-Barred Individuals are not permitted to have an account or upload Content to AO3. By submitting Content to AO3, you confirm that you are not an Age-Barred Individual.
If AO3 administrators determine that an Age-Barred Individual has created an account or uploaded Content, they may suspend or delete the account, hide or delete the Content, or take other appropriate action to address the matter.
If you are a child under the age of thirteen (13) and not a resident or citizen of the European Union, you may ask your parent or legal guardian to upload your Content through their account.
I.I. Abuse Policy
We do not prescreen Content for violations of the Terms of Service, including violations of the Content Policy. Complaints are investigated only when they are submitted through the appropriate channels and with the appropriate information.
Answers to common questions about the Abuse Policy can be found in the TOS FAQ.
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Submitting a complaint
Complaints may be submitted to the Policy & Abuse committee (PAC) via the Policy & Abuse reporting form, except for Digital Millennium Copyright Act (DMCA) notices filed by the copyright owner or their legal representative. DMCA notices must be submitted to the Legal committee and are not governed by the Abuse Policy. Refer to the DMCA Policy for more information.
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Treatment of complaints
Complaints are covered by the Privacy Policy and processed by PAC in accordance with the Policy & Abuse Confidentiality Policy. Responses to complaints will be provided at the discretion of the OTW, in accordance with the Privacy Policy and other applicable terms of these TOS.
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Resolution of complaints
When AO3 administrators determine that Content needs to be removed, it may be hidden from public view or removed from AO3. If the Content is a Work (defined as Content created via the New Work or Import Work forms, or imported via Open Doors) and the creator provided valid contact information, we will inform the creator as soon as possible.
If the Content that needs to be removed is a Work that includes potentially legitimate fanwork, the default will be to hide the Work. The Policy & Abuse committee has sole discretion to determine necessary exceptions to this default rule, which may include repeated violations of the TOS, any violations of the Illegal and Inappropriate Content Policy, or any circumstances where the OTW reasonably believes that the Content is unlawful, including when it contains a true threat.
When Content (whether a Work or otherwise) is hidden from public view, AO3 administrators may identify the nature of the problem with the Content and set a deadline for voluntary removal of the violating material. If the creator does not remove that material within the given deadline, AO3 administrators may permanently remove the Content. At the discretion of the Policy & Abuse committee, the creator may have the option to resubmit any non-violating material that was also removed.
AO3 administrators may also determine that tags need to be added to or edited on a Work, and may add or edit those tags. For more information, please refer to the Mandatory Tags Policy.
Non-Work Content, or any Content without valid contact information, that violates the TOS may be immediately removed.
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Penalties
Violations of the TOS may result in warnings or suspensions ("penalties") for all accounts owned by the offending user. The determination of appropriate penalties, including the length of any suspensions, is subject to the discretion of the Policy & Abuse committee. PAC's discretion will be informed by the nature of the violation and the behavior of the user. For more information, please refer to the TOS FAQ.
The removal of Content imported via Open Doors will not usually result in a penalty for the archivist or creator, except for violations of Subsection II.K.1 of the Content Policy.
We may determine that we need to remove Content to resolve a threatened or pending lawsuit or to mitigate other liability. If so, we will remove the Content. Unless said Content was submitted by an Age-Barred Individual or otherwise violates the TOS, removal for such reasons will not lead to a suspension.
A suspended user's non-violating Content will not be automatically removed unless the user is an Age-Barred Individual or has violated the Illegal and Inappropriate Content Policy. Suspended users retain the right to delete or Orphan their fanworks by contacting AO3 administrators.
A suspended user may not post or edit Content or create an account while they are suspended. A user who was suspended solely due to age may post Content or create an account once they are no longer an Age-Barred Individual.
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Appeals
The complainant or the subject of a complaint may appeal a decision to the Policy & Abuse committee, in which case it will be reviewed by an additional PAC administrator. The original decision will remain in effect while an appeal is being reviewed. We will attempt to resolve appeals as speedily as possible, but we cannot guarantee any particular timeframe for a response. PAC's decisions are final.
Content Policy
The Archive of Our Own (AO3) exists to host transformative, non-commercial works created by fans from all over the world.
Our goal is maximum inclusiveness of fanwork content. We want to provide a safe and permanent home for fanworks, including works that might be at risk on other sites due to being deemed immoral, explicit, or otherwise objectionable. Users should always observe and heed the ratings and warnings provided before accessing works on AO3.
All content on AO3 must comply with our Content Policy. Please review this page carefully before you begin posting. Answers to common questions about the Content Policy can be found in the TOS FAQ.
If you encounter content that you believe violates our Content Policy, you can report it to us. We do not prescreen content on AO3.
II. Content Policy
II.A. Offensive Content
Unless it violates some other policy, we will not remove Content for offensiveness.
(FAQ for Section II.A)
II.B. Fanworks
Works must be fanworks. Posting a Work that primarily consists of non-fanwork Content is not allowed.
Bookmarks must only be created for fanworks. You may create external bookmarks for fanworks hosted on third-party sites.
(FAQ for Section II.B)
II.C. Commercial Promotion
Promotion, solicitation, and advertisement of commercial products or activities are not allowed.
(FAQ for Section II.C)
II.D. Copyright Infringement
Reproductions of large excerpts of copyrighted works are not allowed without the consent of the copyright owner. This includes stories, artwork, songs, poems, transcripts, and other copyrighted material. Crediting the original creator does not give you the right to upload, podfic, or translate someone else's work without permission, regardless of whether the source is a fanwork or a professionally published work.
Epigraphs and short quotations are allowed, as is Content that is set within or based on an existing work.
We believe that transformative fanworks are legal. Complaints about the mere existence of fanworks that mention trademarks or are based on copyrighted material will not be pursued.
(FAQ for Section II.D)
II.E. Plagiarism
Plagiarism is the use of someone else's words, or their expressions of their ideas, without attribution. Minor alterations (such as replacing names, substituting synonyms, or rearranging a few words) are insufficient to make a work your own. Plagiarism is not allowed. Deliberately creating a work using the same general idea as another work is not plagiarism, but citation may be appropriate.
(FAQ for Section II.E)
II.F. Personal Information and Fannish Identities
You may not upload Content that contains seemingly accurate, non-public information about another individual without authorization. This includes:
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revealing the identity of the creator of an Orphaned fanwork;
- linking someone's fannish identity (such as their AO3 username) to their legal or professional identity (such as their "real life" name);
- sharing information sufficient to identify someone else's legal or professional identity or their physical location (e.g. phone numbers, email addresses, residential addresses, or hotel room numbers); and
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disclosing personal data, including Special Categories of Personal Data.
- As Real-Person Fiction (RPF) is fictional, Content in RPF that would normally be deemed personal data (e.g. full names, usernames on social media services, city of residence, or birth date) will not ordinarily be considered as such.
We reserve the right to delete, hide, or otherwise make such Content unavailable.
(FAQ for Section II.F)
II.G. Impersonation
You may not impersonate or misrepresent your affiliation with any person, entity, or function. Fiction clearly marked as such is not considered impersonation.
(FAQ for Section II.G)
II.H. Harassment
Harassment is any behavior that produces a generally hostile environment for its target. Examples include bullying, threats, and personal attacks by or towards individuals or groups of people.
Harassment is not allowed. When judging whether a specific incident or item of Content constitutes harassment and/or when determining the appropriate severity of a penalty, the Policy & Abuse committee will consider relevant context. This includes whether the behavior was repeated, targeted, difficult to avoid encountering, or related to a general pattern of harassment by an individual or a group, among other factors. Additionally, submitting repeated and/or baseless complaints, particularly those targeting a specific user or group, may be considered harassment.
In general, threatening Content will be considered harassment, while Content that is merely rude or annoying will be allowed. Not everyone agrees about what is offensive and unacceptable. Users are encouraged to use tools such as blocking, muting, and filtering to control their own environment on AO3.
The Harassment Policy is primarily focused on user conduct and non-fictional Content. However, it applies to all aspects of the Service, including interactions with the Policy & Abuse committee, the Support committee, and other AO3 or OTW volunteers.
Real-Person Fiction (RPF)
Creating RPF never constitutes harassment in and of itself. Posting works where someone dies, is subjected to slurs, or is otherwise harmed as part of the plot is usually not a violation of the Harassment Policy. However, deliberately posting such Content in a manner designed to be seen by the subject of the work, such as by gifting them the work, may result in a judgment of harassment.
Advocating Harm
Content that advocates specific, real, harmful actions towards real people is not allowed. This includes, but is not limited to, directing death threats or slurs at people outside of fiction, as well as encouraging others to harass or harm specific people or groups.
(FAQ for Section II.H)
II.I. User Icons
User icons must be appropriate for general audiences. They must not depict genital nudity, explicit sexual activity, hate symbols, or imagery that promotes, advocates, or causes harm.
(FAQ for Section II.I)
II.J. Mandatory Tags
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AO3 software may designate some tag fields (e.g. Rating, Archive Warnings, Fandom, or Language) as mandatory in order to post, import, or edit a Work using the appropriate forms. Tags entered into mandatory fields must meet the minimum criteria described in the TOS FAQ.
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A creator may choose not to apply specific Rating and/or Archive Warning tags to their Work, but they must signal such choices by applying AO3's non-specific tag(s) indicating that they have opted out of choosing a specific Rating and/or Archive Warning.
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Applying a non-specific tag (such as "Not Rated", "Creator Chose Not To Use Archive Warnings", or "Unspecified Fandom") is always considered sufficient tagging for that field. A Work that is labeled with a non-specific Rating may contain Content of the highest rating. A Work that is labeled with a non-specific Archive Warning may contain Content pertaining to any Archive Warning.
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Some tags may be automatically applied to Works. In addition, AO3 administrators may determine that tags in a mandatory tag field on a Work are inaccurate or insufficient. In such cases, AO3 administrators may remove inaccurate tags; add non-specific tags to the Work; add specific tags to the Work in fields where non-specific tags are not available; require the creator to appropriately adjust the Work's tags; hide the Work; or take other appropriate action to address the matter. Refer to the TOS FAQ for details about when AO3 administrators may enforce the presence or removal of tags in mandatory fields.
(FAQ for Section II.J)
II.K. Illegal and Inappropriate Content
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You may not upload Content that appears or purports to contain, link to, or provide instructions for obtaining sexually explicit or suggestive photographic or photorealistic images of real children; malware, warez, cracks, hacks, or other executable files and their associated utilities; or trade secrets, restricted technologies, or other classified information.
Conduct that threatens the technical integrity of AO3, for example attempting to hack AO3 or spread viruses through it, is prohibited. Uploading technically misnamed files or Content (such as non-image files with an image file extension used to disguise their actual format) constitutes a threat to the technical integrity of the site.
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Spamming behavior is prohibited. Repeated identical or nearly identical posts in multiple places may be considered spam regardless of commercial content.
We may use automated means to filter out spam. If you submit Content that is erroneously caught in a spam filter, please contact AO3 administrators.
If you encounter Content that you believe violates a specific law of the United States, you can report it to us.
(FAQ for Section II.K)
Privacy Policy
The Archive of Our Own (AO3) is a project of the Organization for Transformative Works (OTW), which is committed to fan privacy.
AO3 exists to host content by and for fans from all over the world. To do so, we process certain data and information, including Personal Information. This is so that we can:
- Host or share your fanworks
- Show you works by other people
- Enable you to post comments, kudos, bookmarks, and other information designed to be seen by other users
This Privacy Policy details how and why we collect and process this information. Answers to common questions about the Privacy Policy can be found in the TOS FAQ.
III. Privacy Policy
III.A. Applicability
This Privacy Policy covers the treatment of Personal Information submitted to AO3 or which we collect when you use our services. Except as otherwise stated in these Terms of Service, "Personal Information" (as used in this Privacy Policy) means information related to you that qualifies as "personal data" or "personal information" under the data privacy laws applicable to the Organization for Transformative Works (OTW). Changes to this Privacy Policy will only apply to the Personal Information that is processed by AO3 after the effective date of those changes. If you are concerned about how your Personal Information is used, you should review this Privacy Policy periodically.
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While the OTW is a United States 501(c)(3) corporation, our users are global. Your use of AO3 may result in the transfer of Personal Information across international boundaries. For example, Personal Information collected within the European Economic Area (EEA) and Switzerland may be transferred to and processed in a country outside of the EEA and Switzerland, or by third-party Subprocessors located outside of the EEA and Switzerland, where you may have different legal rights in relation to your Personal Information.
We make such transfers to the United States and the jurisdictions of our service providers with your consent or because it is necessary for the performance of a contract with you. By agreeing to this Privacy Policy, you consent to the processing of your Personal Information in the United States and in other jurisdictions in connection with our provision of AO3 and its related services to you.
III.B. Scope of Personal Information we process
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Any Personal Information you include in your Content (including Special Categories of Personal Data and other types of Personal Information) may be accessible by AO3 administrators. It may also be accessible by the general public if the Content is made public, or by AO3 users if the Content is made available to AO3 users.
We may collect your Personal Information (such as your IP address and email address) when you request an AO3 invitation, register for an AO3 account, or otherwise access or use AO3.
III.C. Types of Personal Information we collect and process
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Emails:
We collect, process, and retain the email addresses of and from those who communicate with us via email, and any Content or Personal Information included in emails to us. We need this Personal Information so we can respond to you; so we can handle complaints about AO3 and any users who may have violated the TOS or other policies; and for other legal and accounting/audit reasons, including maintaining the integrity of AO3 and the Content that we host.
We will use your email address internally for the purposes of managing AO3 and maintaining site integrity. We may occasionally send emails to you about AO3, your Content and account, or news that we reasonably believe to be of interest to our registered users. We will also send you your invitation to register for AO3 via email. By creating and maintaining an account on AO3, you consent to receiving such emails. We reserve the right to send you notice of complaints raised against you, or alleged violations of the TOS by you, as well as to reply to any email message you send to AO3 and/or its personnel. If you choose to participate in a Challenge, the Challenge maintainer(s) may have access to your email address for the purposes of communicating with you.
Although it is possible to unsubscribe from some emails (such as kudos updates and responses to comments), you cannot unsubscribe from receiving emails that we, in our sole discretion, deem necessary for legal purposes or to maintain the safety and integrity of your account or our services, including other OTW sites.
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IP addresses:
We and our Subprocessors collect, process, and retain the IP addresses of AO3 visitors, including registered users. IP information may also be collected by our servers for logging purposes and used for limited technical assessments of AO3. We need this Personal Information so we can provide you with the Content that you are requesting; to allow you to submit Content to us; and for other legal, TOS enforcement, and accounting/audit reasons, including maintaining the integrity of AO3 and the Content that we host.
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Logs:
We and our Subprocessors collect, process, and retain logs of server interactions. We need this Personal Information for legal, TOS enforcement, and accounting/audit reasons, including maintaining the integrity of AO3 and the Content that we host.
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Cookies:
We and our Subprocessors use cookies to collect and store visitors' preferences; customize web pages' content based on visitors' preferences or other Personal Information that the visitor sends; prevent attacks on our servers; and record activity at AO3 in order to provide better service when visitors return to our site. AO3 has no access to cookies set by other sites. If you block or disable cookies, you may be unable to access or use AO3.
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Fannish next-of-kin:
We collect the contact information you and/or your fannish next-of-kin provide, and use it only to implement the fannish next-of-kin function.
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Other user-specific information:
We and our Subprocessors collect, process, and retain Personal Information about what pages you access or visit, including your interactions with integral AO3 features such as comments, kudos, and bookmarks; referral information (i.e. data about what site you are coming to AO3 from); and whether there are errors in displaying Content to you. We need this Personal Information to maintain the integrity of AO3 and the Content that we host; to provide you with the Content that you are seeking; to prevent spam and abuse; and for other legal and accounting/audit reasons.
We and our Subprocessors collect, process, and retain Personal Information about Content that you submit to us. You consent to the collection of your Personal Information (such as your IP address) when you access AO3, including when you are not logged in. We use this Personal Information to make the Content you submit available to people who use AO3. By submitting Content to us, you are requesting that we make it available to those people and consenting to the use of your Content. For explanations of site features that use your Content and/or Personal Information and how they are used, please refer to the TOS FAQ.
III.D. Aggregate and anonymous information
We may use Personal Information in the aggregate to understand how our users use AO3. This is necessary for us to carry out our legitimate interests as a host of Content and a non-profit entity, including managing, maintaining, and ensuring the security of AO3 and our servers. Note that de-identified or aggregate information that is not linked with your other Personal Information, and does not otherwise identify you, will not be treated as Personal Information.
Nothing in this Privacy Policy restricts our use of anonymous information or other information or data that does not qualify as "Personal Information".
III.E. Your rights under applicable data privacy laws
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You can request that the OTW assemble the data that AO3 has about you, and provide you with a copy in electronic format. We agree to provide such data to you within a reasonable time if you are a resident or citizen of the European Union or another applicable jurisdiction.
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You may have other rights regarding your Personal Information under the laws of the jurisdiction in which you are located. We will not discriminate against you for making a request under the data privacy laws of applicable jurisdictions.
We reserve the right to require user-specific proof of identity before providing Personal Information to a requester. This is necessary to protect the safety and privacy of our users and personnel.
III.F. Information shared with third parties
We will not sell, trade, or rent your Personal Information. We will not use your Personal Information to market third-party products and services to you. This means that we do not collect or use your Personal Information for targeted advertising, nor do we process Personal Information for automated decision-making purposes. If we begin to do so, that change will be reflected in this Privacy Policy, and you will have the right to restrict the use of that Personal Information accordingly.
Third parties have developed applications, software, scripts, browser extensions, or other tools for use in connection with AO3. Such third parties may receive Personal Information from you if you use their tools to access AO3. This Privacy Policy does not cover your use of such tools.
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We will not share your Personal Information with any third parties without your prior consent, except for the following cases:
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For external processing:
We may use third-party services to store, process, or transmit data, or to perform other technical functions related to operating AO3. For example, we may use third-party email services. A list of third-party services is provided in our Subprocessor List. We cannot guarantee other services' technical performance. We or the services we use may store or process your Personal Information in data centers which may be located in the United States or elsewhere.
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If you sign up for a Challenge:
We may share your email address with the maintainers of the Challenge.
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If your work is imported via Open Doors:
If the email address associated with your AO3 account matches an email address that you used in connection with a non-AO3 archive that is being imported to AO3 via Open Doors, then we may share your email address with the entity that manages that imported archive.
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To handle complaints submitted by you about TOS violations:
If we receive a Digital Millennium Copyright Act (DMCA) notice, we reserve the right to disclose the information provided by the copyright owner or their legal representative to the subject of the complaint. If we receive a complaint from you about other matters, that information will be subject to the Policy & Abuse Confidentiality Policy.
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For legal reasons:
We may share Personal Information if we:
- are legally compelled to do so;
- have a good-faith belief that such action is necessary to comply with a current judicial proceeding, court order, or legal process served on the OTW; or
- are cooperating with law enforcement authorities.
We will cooperate with all investigations conducted by law enforcement authorities within the United States when legally required to do so. Cooperation with law enforcement authorities from other countries and cooperation when it is not legally required are at our sole discretion. Our discretion looks favorably on freedom and justice, and unfavorably on oppression and violence.
We will attempt to notify you any time we disclose your Personal Information to a third party for legal reasons, unless legally prohibited from doing so or if, in our sole judgment, notification might hinder an ongoing investigation. In some cases, the Personal Information we have, such as an IP address, may be insufficient for us to notify you.
III.G. Termination of account
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If for any reason you terminate your account with us, as soon as reasonably possible we will destroy active records containing your Personal Information that are visible to the public or to AO3 users, with the exception of Personal Information entered as Content that you have not deleted. "Reasonably" here means no more than thirty business days from the termination of the account.
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If you choose to Orphan your works during the account deletion process, and choose to keep your pseud associated with the works when Orphaning them, then your pseud will remain visible on the works.
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"Active records" do not include the backup copies of Content created for legal and/or disaster recovery purposes (refer to the General Principles).
We will retain some Personal Information accessible to AO3 administrators for legal and TOS enforcement purposes. For example, if we terminate your service or suspend your account, we may retain enough Personal Information to prevent you from creating an account or using AO3 in the future.
III.H. Retention of Personal Information
We will retain your Personal Information for no longer than reasonably necessary and proportionate to fulfill the purposes for which we originally collected or processed it, as set out in this Privacy Policy or as required by law. Once the purpose(s) for which the Personal Information was collected is/are no longer applicable, we will delete or otherwise dispose of that Personal Information.
III.I. Contact us
If you have any questions, concerns, or complaints about this Privacy Policy, or would like to submit a data request, please contact the Policy & Abuse committee.
Effective: November 19, 2024
The AO3 Terms of Service, including the Content Policy and Privacy Policy, are licensed under the Creative Commons Attribution 4.0 International License.